Shipping and return policies for Jen Schaffer and The Shiners

Shipping Info
Your order will typically ship out within 7 business days after it is received.

All orders will be shipped via Canada Post.
Return Policy
We want you to be 100% satisfied with your purchase. If you are not, you may return it to us within fourteen (14) days of the delivery date for a full refund.

Please contact us at within the 14-day time period for return instructions. Please reference your order number when requesting a return authorization. We reserve the right not to accept for refund any product returned.

Additional exceptions to the return policy:

You are responsible for all return shipping and handling costs. Original shipping costs are not refundable

Returned items must be unused, meaning you didn't wear the shirt, open the CD

Only unopened and sealed CDs may be returned.

Refunds are not offered for minor cosmetic damage on record packaging, such as bent corners.

Certain sale and discount items are non-returnable.